quinta-feira, 6 de janeiro de 2011

Business Letters


How to write:
1 - Date
2 - Your Company adress
3 - Adress of the person
4 - As much space as you need to put the body of the letter in the center
5 - Salution (Mr. Ms. Dr.) - VERY IMPORTANT use Ms for women unless asked to use Mrs or Miss.
6 - Body
Eg.#1 With reference to... (our phone conversation...)
Eg.#2 I'm writing to you to... (confirm, inquire about, apologize for, comment on, apply for...)
Once you have introduced the reason for your writing your business letter, be more specific. Here are a number of possibilities:
     Requesting: Could you possibly? / I would be grateful if you could...
     Agreeing to Requests: I would be delighted to...
     Giving Bad News: Unfortunately / I am afraid that...
     Enclosing Documents: I am enclosing / Please find enclosed / Enclosed you will find...
7 - Closing
Eg.#1 I would be grateful if you could... (include a brochure...)
Eg.#2 I look forward to... (meeting you at.../ hearing from you soon)
Eg.#3 Please contact us again if... (if we can help in any way / there are any problems / you have any questions)
8 - Thank you for your... (prompt help...)
9 - Yours faithfully (if you don't kow the person's name) / Yours sincerely (if you know the person's name) / Best regards or Best wishes (if the person is a close contact business or a friend)
10 - Full name and title (signature)
__________________

TIPS

1 - Keep the letter brief and to the point
2 - Do not use shortened verb forms
3 - Always keep a copy of correspondence for future reference
4 - If you are unsure how formal you should be, always choose a more formal form.
5 - The date can be written before, between or after the adresses.
__________________

Example:


ABC Company
2310 Main Street
Any Town, AS 41109
USA



January 06,2011


Mr. John Smith, Commercial Manager
2567 Wall Street
Any Town, OS 44333
USA




Dear (prezado) Mr. Smith:

With reference to our phone conversation today, I am writting to confirm our appointment on January 8.
I would be grateful if you could read the enclosure documents relating to our partnership.
Thank you for your support.



Yor Sincerely, (atenciosamente)






Robert Brown
President

2 Enclosures (2 anexos)


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